Three apologises again as some still without service

Three mobile network has issued another apology to its customers as some are still experiencing service outages following a recent network upgrade.

The company originally apologised last week when a number of customers reported difficulties making calls, sending texts, and accessing mobile data.

A spokesperson for Three said: “We apologise for the inconvenience caused to our customers and are working hard to resolve the issue as quickly as possible.”

Three has assured customers that engineers are working around the clock to fix the problem, but some users are still reporting issues with their service.

Customers are advised to check the Three website for updates on the situation and to contact customer service if they are still experiencing problems.

Three has promised to compensate customers affected by the outage and has offered free data boosts and discounts on future bills as a goodwill gesture.

Despite the ongoing issues, Three has expressed its commitment to providing a reliable service to its customers and has vowed to learn from the experience to prevent similar outages in the future.